Children's Welfare

Regulations
The Toy Box Nursery complies with all standards as required by Ofsted, Environmental Health Officer, Local Fire Authority, & Building Control, and we are regularly inspected by all of these departments.  It has also consistently achieved the Heartbeat Award for the provision of a healthy diet. Furthermore, the Toy Box has been recommended for a full 5 star award for acheiving the highest possible standard in Health and Hygiene following an random inspection by the local Evironmental Health Officer.

Meals & Snacks
We will provide a nutritious and balanced selection of meals and snacks cooked fresh on the premises as per our published menus. We can cater for any dietary need as long as we are given adequate notice as to the particular requirements, and a Vegetarian alternative is prepared daily.
The Toy Box is accredited with the Heartbeat Award for good diet provision, and we would ask that food in general, but especially sweets, crisps, and biscuits etc. are not sent in with your child as all their dietary needs will be met by us. However if it is your child’s Birthday and you would like to send a cake, biscuits or a treat for the children please speak to a member of staff and we will gladly arrange this for you. We are always prepared to make appropriate arrangements for special dietary needs due to cultural requirements, allergies, or medical conditions.

Security & Safety
The security and safety of children entrusted to our care is obviously of the utmost importance to us. With this in mind, we operate a very strict code of conduct regarding access to children by persons unknown to Toy Box staff. Therefore, if you are unable to collect your child personally we will require written consent from parents in order to allow your child to be collected by a third party, who will be asked to provide a previously agreed password before they will be allowed to remove a child from the nursery. We reserve the right to refuse access to children should written consent or a password not be available. Parents will of course be contacted should this unfortunate situation arise.

Sometimes a child may have difficulty in adjusting to events that occur within their lives, this may result in disruptive behaviour. All children are handled firmly but with patience and care, and due consideration is given to the individual needs of the child to resolve any problems as quickly as possible.

Parents are always involved in any behavioural policies that are implemented so that we can work together for the benefit of the child.
Health & Safety
Our mission statement appears at the top of each page and you will notice that the first aspect of this is the word 'Care'. Good Safety practice doesn't happen by accident and our fundamental objective is to provide the highest standard of safety for your child. We are constantly reviewing our working practices to ensure that this remains so. Our Operational Policies and Risk Assessments are always available to Parents. Of course, even when children are playing happily there may be slight accidents, but with 50% of our staff holding current paediatric first aid qualifications we are able to cope with any mishaps. Parents are kept informed of any accidents or ill health that develops during the childs day at nursery.

General Welfare
We want all our children to feel at home so their comfort is one of our main considerations. We have recently had several rooms redecorated, and had the gardens improved, with more improvements planned. This is not a special event but something we do on a continuous basis to keep the nursery looking at it’s best, and maintain a high degree of cleanliness.

We have also recently introduced a CCTV monitoring system into the nursery for parents to be able to observe their children at uninterrupted play. The viewing monitor is located in reception so that children are not aware that they are being observed and will behave more naturally.

To improve the comfort for children and staff alike the nursery is equipped with air conditioning units which have proved invaluable during the summer months. These are modern units which vent used air outside the building so that there is no build up of stale air within the building.